Job Description
Location: Liverpool - Citizens Advice offices
About the Role
Citizens Advice Liverpool is looking for an experienced and proactive HR Business Partner to lead the delivery of a high-quality, people-centred HR service that supports our staff and the organisation’s strategic objectives.
Working closely with the Chief Executive and senior leadership team, you will provide expert HR advice across the full range of employment issues, including employee relations, organisational change, and workforce development. You will also line-manage the HR Assistant and oversee the smooth running of HR processes and systems.
This is a varied and influential role in a small HR team, combining strategic input with hands-on delivery. You will help shape CAL’s people strategy, lead on complex employee relations cases, and ensure compliance with employment law and Citizens Advice policies. You will also play a key role in developing line managers’ confidence to handle HR issues effectively.
You’ll lead or advise on projects such as restructures, redundancies, TUPE transfers, and policy development, and contribute to staff wellbeing and engagement initiatives.
Requirements
We’re looking for someone who:
1. Has at least two years’ experience in a standalone or business partner HR role providing both st...