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Customer Service Representative, Hertford
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Client:
Location:
Hertford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6c21e9aa18fa
Job Views:
5
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Customer Service Representative
Location: Welwyn Garden City (Hybrid – approx. 2 days visiting customer sites, remaining days in office/home working)
Salary: £26,000 bonus
Job Type: Full-time, Permanent
Customer Service Representative – About our client:
Our client is seeking a proactive and customer-focused individual for a role combining site visits and hybrid working. This position involves roughly two days per week visiting customer sites across the UK, with the remainder of the time spent working from the office or home. The role is ideal for someone looking to grow their career supporting and managing customer relationships within a friendly, supportive team. Strong organisation, relationship-building, and attention to detail are essential.
Driving license is essential.
Customer Service Representative – Benefits:
* Hybrid working after training
* Bonus and commission opportunities
* 25 days holiday plus birthday off
* Pension, healthcare & wellbeing support
* Laptop, phone, and company car provided
* Regular team socials
Customer Service Representative – Responsibilities:
* Build and maintain strong relationships with your group of customer accounts
* Support clients via phone, email, and on-site visits
* Help clients make cost-saving decisions and see the benefits of the service
* Coordinate with internal teams to deliver excellent customer service
* Review and present client reports and analysis
* Assist with implementing new services or contract changes
* Identify opportunities to introduce additional services in a consultative manner
Customer Service Representative – What We’re Looking For:
* Grade 5/6 or above in Maths (equivalent to a B)
* Full UK driving licence (essential for site visits)
* Ideally 12 months experience in an office-based or customer-facing role
* Confident, clear communicator who builds rapport easily
* Highly organised with a keen eye for detail
* Proactive, solutions-focused, and service-driven
* Good basic IT skills – Word, Excel, Outlook
* Comfortable working independently and as part of a team
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Created on 12/07/2025 by TN United Kingdom
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