Customer Experience Leader - Full Time Stechford, Birmingham
Client: [Client information not provided]
Location: Birmingham, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 688400442c68
Job Views: 3
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description:
Overview
McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
The Customer Experience Leader plays a vital role in enhancing the customer experience, focusing on creating positive moments during their visit. You will be at the heart of our restaurant operations, welcoming customers and collaborating with the management team to improve service quality using your skills and training.
You will work within a fast-paced, energetic team, delivering exceptional service. Building genuine rapport, uplifting team morale, and inspiring others to excel are key aspects of this role. Your focus will be on exceeding customer expectations, maintaining high energy levels, and working efficiently.
We seek someone with a friendly demeanor, enthusiasm, and the ability to connect with customers, making them feel valued.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts, and more.
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