The Food and Beverage Supervisor will be responsible for overseeing the daily operations of our dining outlets, ensuring the efficient and smooth functioning of food and beverage services.
Step into a Leadership Role at One of Scotland’s Most Iconic Destinations
At Gretna Green Ltd, we are proud of our rich heritage and forward-looking spirit. As a fourth-generation family business since 1885, we operate across hospitality, retail, weddings, and tourism—including our 5-star Famous Blacksmiths Shop Attractions, two award-winning hotels, Greens Bar & Restaurant, the Old Toll Bar, the Canny Scot Shop, and more.
We’re looking for a Food & Beverage Supervisor to lead from the front—ensuring a seamless guest experience and supporting our passionate front-of-house teams.
The Role
As Food & Beverage Supervisor, you will oversee the daily operation of our food and beverage outlets. Your leadership and attention to detail will ensure service excellence, smooth operations, and a welcoming, professional experience for every guest.
Main Responsibilities
* Supervise the food and beverage team to maintain high service standards.
* Oversee daily outlet operations, ensuring timely and efficient service.
* Uphold food and beverage quality through monitoring and regular checks.
* Assist in recruiting, training, and mentoring team members.
* Ensure compliance with health, safety, and hygiene regulations.
* Manage guest inquiries and resolve complaints professionally and promptly.
* Collaborate with kitchen, housekeeping, and events teams to ensure smooth service delivery.
* Support planning for special events, seasonal changes, and operational improvements.
Qualifications and Skills
* Proven experience in food and beverage service, ideally in a supervisory capacity.
* Strong team leadership and people management skills.
* Excellent communication and interpersonal abilities.
* Sound knowledge of food hygiene and health & safety regulations.
* Ability to multitask and stay calm under pressure in a fast-paced environment.
* A passion for hospitality and commitment to outstanding guest service.
Why Join Gretna Green?
A Legacy of Excellence
Join a team rooted in centuries of tradition while embracing modern hospitality.
Room to Grow
We support development and progression—whether you’re building a career in food & beverage or stepping up into leadership.
Vibrant Work Environment
Be part of a welcoming team where professionalism, teamwork, and enjoyment go hand in hand.
Employee Benefits
* 30 days annual leave (FTE), including bank/public holidays and an additional day off for your birthday
* Free meal on shift and access to discounted menu items
* Exclusive staff discounts across all Gretna Green shops, hotels, and restaurants
* Free on-site parking
* Company pension contributions
* Invitations to company events and celebrations
Apply Today
Take your hospitality career to the next level in one of Scotland’s most loved destinations.
Location: Gretna Green, DG16 5EA
Hours: Full-Time – 40 hours per week
Closing Date: 31st October 2025
To Apply: Email your CV to careers@gretnagreen.com
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