KEY RESPONSIBILITIES
1. Health & Safety
* Assist your team in the loading and unloading of goods, following the companies Safe Loading/Unloading Principles
* Make sure all materials are secured to prevent shifting, damage or lost loads during transportation
* Use the correct Personal Protective Equipment (PPE) as set out and provided to you by the company
* Complete daily vehicle checks to ensure the vehicle is road safe, and report/action any issues found
* Report near misses, incidents and unsafe practices to make sure we stay safe and improve our operation
* Follow all Health & Safety requirements in the branch, on the road and at delivery sites
* Take full responsibility for your own fitness to drive at all times
1. Customers
* Speak to customers in a professional manner, addressing their enquiries and concerns
* Deliveries must be accurate, timely and reliable to ensure customer satisfaction
* Maintain proactive communication with the customers, and raise any complaints or concerns to management
* Go above and beyond to fulfil our customer’s requests, keeping health and safety at the forefront of everything you do
1. Operations
* Use company reporting systems and technologies to perform your day-to-day duties
* Work with management to improve vehicle utilisation and contribute to branch success
* Complete accurate delivery paperwork
* Use tachograph equipment to accurately record driving hours and follow regulations
* Complete all mandated company training
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