Role Overview
We are looking for a dedicated individual, with a passion for luxury, to join us as Sales Consultant in our Cheltenham store. This part‑time opportunity requires 16 hours per week on an 11‑month fixed‑term contract.
Key Responsibilities
* Provide excellent customer service and detailed product knowledge.
* Guide the customer journey from start to finish, delivering sensorial experiences such as fragrance consultations or hand and arm massages.
* Assist the team with stock management, cleaning and replenishment.
Qualifications
* Excellent communication skills with confidence and a positive, can‑do attitude.
* High personal grooming standards and a passion for luxury brands.
* Ability to work well in a team, drive and motivation to achieve store and personal KPIs.
* Flexibility to accommodate business‑required working arrangements.
What We Offer
* Hourly rate of £12.60.
* 50% staff discount on all Molton Brown products.
* 22 days holiday plus Bank Holidays.
* A day off for your birthday.
* Monthly store bonus scheme up to 0.35% of retail sales if store targets are reached.
* Free product allocation every quarter, up to 5 eligible items.
* Access to discounts and cash‑backs from high‑street retailers.
* Enhanced family leave.
* Healthcare plan.
* Wellbeing support.
* Recognition awards.
* Season ticket loan / cycle to work scheme.
* Company pension scheme.
* Ongoing development and skill‑enhancement opportunities.
* A company where your voice is heard and your opinion matters.
* Learning and development opportunities across our business and brands.
About Molton Brown
Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with high‑quality products and services, creating a “Kirei Life” – a beautiful life that respects the needs of consumers, customers and the planet. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, driving innovation and treating each other with trust and respect.
How We Work
We are a company with a purpose and strong values, recognised as one of the World’s Most Ethical Companies for 19 consecutive years. We never compromise on quality and craft products with care for consumer and environment. Each employee can shape their role and career, collaborate to achieve common goals and aim to deliver the best for our customers.
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