Customer Service Advisor - Yard Operative, Telford
Client: STARK Building Materials UK Limited trading as JP Corry
Location: Telford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
JP Corry, awarded Responsible Company of the Year (2024), is a leading Builders Merchants in Northern Ireland, renowned for quality and service in building materials and timber products. We value Decency, Passion, and Pride, offering excellent career opportunities in a challenging environment. We provide training and tools to help you succeed.
Why work at JP Corry?
* Generous annual leave of 34 days per year, pro-rata, including statutory holidays
* Build a benefits package tailored to your needs, including high street vouchers and health checks
* Competitive pension scheme and Life Assurance
* Enhanced Maternity, Paternity & Adoption pay
* Training, development, and career growth opportunities
* Staff discount at JP Corry branches
* Aviva Digicare+ bonus scheme and the opportunity for annual bonuses
* Membership in Women In Business
* Volunteering and fundraising opportunities
* High 5 staff reward and recognition scheme
Role Overview:
As a Customer Service Assistant in our busy yard, you will ensure yard operations are efficient, safe, and aligned with our customer-first culture. You will work outdoors serving customers, operating forklifts, and preparing/loading orders. Pride in delivering high-quality customer service through product knowledge and advice is essential.
Working Hours: Branch hours are Mon-Thu 07:30-17:00, Fri 07:30-16:00, Sat 08:00-12:00. Flexibility for various working patterns is considered.
Key Responsibilities:
* Ensure personal and workplace health and safety compliance
* Serve customers face-to-face, independently and as part of the team
* Prepare orders for collection and delivery, complete sales documentation
* Load and unload vehicles manually and with forklifts
* Check goods inwards and store correctly
* Maintain stock levels and assist with stocktakes
Candidate Requirements:
* Approachable, pleasant, with a passion for customer service
* Willing to learn, with basic literacy and numeracy skills
* Proactive attitude
* Previous experience in a similar role and forklift license are advantageous
Closing Date: 17th April 2025
JP Corry is an Equal Opportunities Employer.
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