Job Title: Temporary Accommodation Officer
Job Summary: We are seeking a skilled and dedicated individual to join our team as a Temporary Accommodation Officer. As a key member of our housing management team, you will be responsible for providing high-quality support to residents in temporary accommodation.
About the Role: The successful candidate will have excellent communication and organisational skills, with the ability to work independently and as part of a team. You will be responsible for managing day-to-day housing operations, including booking hotels, signing households into their temporary accommodation, and ensuring that housing benefits claims are made and service charges collected.
Key Responsibilities:
* Provide exceptional customer service to residents in temporary accommodation
* Manage day-to-day housing operations, including booking hotels and signing households into their temporary accommodation
* Ensure that housing benefits claims are made and service charges collected
* Work collaboratively with colleagues to achieve team goals and objectives
Requirements: To be considered for this role, you must have excellent communication and organisational skills, with the ability to work independently and as part of a team. You should also have experience of working in a similar role, with a strong understanding of housing management principles and practices.