Overview
Hours: 15 hours per week. Shift Pattern: Three 5-hour shifts per week.
Are you passionate about making a positive difference and providing high quality services? Do you really care about people? You’ll fit in well here. We’re growing and continually looking for ways to improve, keeping residents and people at the heart of what we do. In Extra Care, residents live independently in their own homes within one of our schemes, which include communal lounges, gardens, cafés/bistros and salons. We’re seeking a proactive Assistant Housing Manager to ensure a high quality and responsive housing management service in a safe and secure environment, including providing support where necessary and encouraging independence and choice.
The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures.
Responsibilities
* Ensure that all residents living on a Housing 21 Extra Care Court receive a high quality and responsive housing management service in a safe and secure environment.
* Provide support to residents where necessary and encourage a sense of independence and choice.
* Discharge landlord duties in accordance with Housing 21 policies and procedures.
Qualifications
* Experience of providing a professional high quality service to older and/or vulnerable people.
* Experience of dealing with sensitive and confidential information.
* A good general standard of education with good GCSE passes, including English and Maths.
* Substantial administrative experience.
* Supervisory or management qualifications, or Housing Management qualifications, would be advantageous.
Benefits
* Pension scheme
* Holiday pay
* Holiday purchase scheme
* Occupational Sick Pay
* Occupational Maternity/Paternity Pay
* Health Cash Plan
* Blue Light Card (discounts across retail, hospitality and leisure)
* Income protection
* Eye care vouchers
* Car lease scheme
* Cycle to Work scheme
* Employee Assistance Programme
* Support to progress and develop
As part of our commitment to our employees and offering flexibility, Housing 21 now offers a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details will be discussed with successful candidates upon offer.
Additional information
If you require more information before applying for this role, please see the attached job profile.
Closing date for applications: 29 March 2026, with interviews taking place 2 April 2026.
Due to the nature of this role this advert may close earlier than the closing date listed; early applications are advised.
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