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Field service engineer

Walton (MK7 7)
Permanent
Zebra Technical Recruitment
Field service engineer
£38,000 - £45,000 a year
Posted: 16 February
Offer description

Field Service Engineer – Print Automation & Finishing
Location: London & South East (Field Based)
Salary: £38,000 - £45,000 + Overtime (1.5x) + Monthly/Annual Bonuses
Package: Fully expensed Car, Pension, 23-26 Days Holiday + BH
Working Hours: Mon – Fri, 08:00 – 17:30
The Company
Our client is a premier UK supplier of world-leading print finishing technology. Partnering exclusively with elite manufacturers from Germany, Japan, and Italy, they provide highly automated, cutting-edge solutions to the printing industry. Due to continued growth, they are seeking a technically-minded Field Service Engineer to join their specialist engineering team.
The Role
This is a home-based field role covering London and the Home Counties. You will be responsible for the "full-lifecycle" support of advanced machinery, including binders, stitchers, folders, laminators, and guillotines.
Key Responsibilities:
* Installation & Commissioning: Leading the on-site setup of high-value machinery.
* Maintenance: Carrying out scheduled servicing to ensure maximum client uptime.
* Technical Support: Diagnosing complex mechanical and electrical faults.
* Systems & Software: Performing PCB swap-outs, interpreting error codes, and executing software updates.
* Training: Acting as the subject matter expert to train client operators on new equipment.
About You
We are looking for a "multiskilled" engineer—someone who is as comfortable with a wrench as they are with a diagnostic laptop.
* Engineering Background: Strong mechanical knowledge (gears, bearings, belts) and electrical fault-finding skills.
* Electronic Proficiency: Experience with board-level diagnostics (PCBs) and software fixes.
* Industry Experience: While print industry experience is highly desirable, we welcome candidates from packaging, FMCG, or automated manufacturing backgrounds.
* Requirements: A full UK driving licence and a flexible approach to travel and occasional overnight stays.
The Benefits Package
* Salary up to £45k with all overtime paid at Time and a Half.
* Both monthly and annual performance-related bonuses.
* Fully expensed company car (Automatic).
* 23 days holiday (increasing annually to 26) + Bank Holidays.
* Stakeholder Pension Scheme and ongoing training on the latest global technology

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