Customer Sales Advisor
- Job no: 565836
- Work type: Part time, 16 hours per week
- Site: Rayleigh
- Categories: Retail Colleagues
- Location: Essex
- Salary: £10.85 - £12.71 per hour
- Business Area: Retail
Salary for candidates aged 21+ is £12.71 per hour, and for those under 21 it is £10.85 per hour.
Got a knack with customers? Ideally, you already have retail sales experience but if you've worked in another customer‑focused sales environment, we are likely to be a great fit.
You will be quick and efficient, and we will provide product knowledge and skills training to help you wow every customer. You will learn how to demonstrate and explain our products and the practical aspects of our fitting services.
We invest heavily in training to give colleagues the skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we support you to make your ambitions a reality, whether in Retail or elsewhere in the Group.
Key Responsibilities
- Deliver excellent customer service, ideally in a retail sales environment.
- Take a proactive approach to helping customers and understanding their needs.
- Apply problem‑solving skills.
- Work on a rota basis, including weekends.
- Work towards and achieve sales targets where applicable.
Qualifications
- Experience of delivering great customer service, ideally in a retail sales environment.
- A proactive approach to helping customers and understanding their needs.
- Problem‑solving skills.
- Availability to work on a rota basis, including weekends.
- Preferably some experience of working towards and achieving sales targets.
Benefits
- Store discount: 25% off most products across Halfords and Tredz.
- Employee discount: up to 50% off garage bills at Halfords Autocentre.
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
- Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more.
- Employee wellness programme offering free, independent, confidential support and counselling 24/7.
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes at a significantly reduced price.
- Life Assurance.
- Uniform.
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount.
- Cycle to Work scheme.
- Wagestream – a financial planning app giving you more control over your pay, access up to 30% of your pay as you earn it, and automatic saving to build a rainy‑day fund.
- Health Cash Plan – claim cash back towards healthcare costs and access health and well‑being services.
We're in an exciting chapter – rapidly growing with a focus on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to apply anyway. At Halfords we are committed to creating an inclusive workplace for our colleagues. We are an equal‑opportunity employer and welcome applications from all backgrounds, embracing diversity within our one Halfords Family.