Accounts Assistant – Full Time, Permanent EVH Grade 5 (PA13-PA16): Salary £30,250 from 01 April 2025 35 hours per week, Monday-Friday.
Job Type
Full Time
The Accounts Assistant, at this grade, will be expected to successfully conclude business issues involving a wide range of people and situations.
Objectives
* To provide support to the Finance Assistant and the Finance & Corporate Services Manager, in delivering an efficient and effective finance service for Clydebank Housing Association and its subsidiary companies.
* To ensure the effective implementation of the Association’s Finance Policies and Procedures.
* To ensure the efficient administration of the Association’s Finance & Corporate Services Section by carrying out a range of administration, accounting and supervision duties as agreed with the Finance & Corporate Services Manager.
* To provide customers with the highest quality of customer care in accordance with the Association’s Customer Care Policy.
Accountability
The Accounts Assistant will be directly responsible to the Finance & Corporate Services Manager and thereafter, the Head of Finance & Corporate Services, the Chief Executive Officer and Management Committee.
Accounting Duties
* Recording all CHA transactions in the cashbook and posting of all transactions to Homemaster financial system.
* Monthly reconciliation of CHA bank account and cashbook.
* Monthly debit run reconciliation of the rent accounts.
* Assistance with quarterly invoicing of Social Economy Centre tenants by identifying utility costs to be re-charged.
* Recording and analysing credit card payments monthly.
* Assisting the Finance Assistant in drafting monthly books checklists and monitoring deadlines to ensure books are closed timeously.
* Assisting the Finance Assistant with completion of monthly finance file.
* Administration of CHA Petty Cash, including requesting the drawing of petty cash as required, monthly reconciliation and posting to Homemaster financial system.
* Posting of Centre81 Petty Cash transactions to Homemaster financial system monthly.
Administration Duties
* Accurate record keeping (both manual and computerised).
* Emailing breakdown of Chip & PIN receipts daily to Housing Management and Finance.
* Taking payments in person or over telephone.
* Agreeing supplier statements to invoices posted to Homemaster financial system, investigating discrepancies and answering queries, as required.
* Preparation of payments to CHA suppliers, as required.
* Assistance with weekly banking duties.
* Assistance with internal queries from the Housing Services section.
* Assistance with the monitoring of emails to the Finance mailbox and responding to queries, as required.
Sales Ledger Duties
* Raising and issuing invoices for Rechargeable Repairs monthly.
* Regularly reviewing and monitoring Rechargeable Repairs balances, issuing reminders, and following up outstanding balances.
* Taking payments in person or over the telephone, setting up payment plans and processing Direct Debits on Allpay system.
* Assistance with ordering new and replacement payment cards for customers, as required.
* Regularly reviewing and monitoring outstanding balances of Centre81 and Social Economy customers, issuing reminders, and following up outstanding balances.
Reception and Customer Service Duties
* Providing Reception cover as and when required, including dealing with incoming and outgoing mail.
* Providing an efficient, courteous and sensitive service to the Association’s tenants, customers and the general public.
* Receiving callers, both in person and by telephone, and directing them appropriately.
* Dealing with customer enquiries and responding in a timely manner (ensuring complaints are acknowledged/recorded and passed onto the relevant section).
* Email telephone messages taken for individual staff members (or department email address where appropriate) in a timely manner.
Other Duties
* Assistance with supervision and co‑ordinating work deadlines and priorities of other less senior staff.
* Assistance with CHA Power duties in the absence of the Finance Assistant.
* Assist with preparation of quarterly reports to the Finance & Corporate Services Sub‑Committee, as required.
* Attendance and minute‑taking at Finance, Audit & Risk Sub‑Committee meetings, as and when required.
* To contribute to full staff meetings and section meetings.
* To undergo relevant and appropriate training identified.
* General typing and filing as required.
* To carry out any other tasks at the request of the Finance & Corporate Services Manager, Head of Finance & Corporate Services or Chief Executive.
Notes
Interviews will be held Friday 17 October 2025
Contact
Email address: vacancies@clydebank-ha.org.uk
J-18808-Ljbffr