Salary: £36,309 - £47,104 per annum (dependent on skills and experience)
Contractual hours: 35 hours per week, Monday to Friday, Full Time, Permanent
Region: C-urb
Job category/type: C-urb office based staff
The Role: At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
An opportunity has become available for an individual with excellent communication skills and commitment to excellent customer care to join C-urb's Compliance and Delivery team. Accomplished administrative skills and problem-solving approach are essential to the role of Compliance Team Leader in order to train, motivate and support team members to deliver contractually required service obligations, policies and procedures, and achieve performance targets and objectives.
C-urb is a partner company of Link Group and provides high quality, customer-focused repairs and maintenance services to Link tenants and other customers in Scotland's Central Belt. In addition, we also deliver a range of planned and cyclical maintenance activities.
About You: As Compliance Team Leader you will have an understanding of legislation relating to domestic gas heating servicing, EICR, LD2 & PAT, as well as a customer focused approach, effective planning skills and the ability to anticipate problems quickly and implement effective solutions.
You will be educated to a National 5 level in English and Maths, however, an HNC level or equivalent in a relevant area is desirable for this role.
Demonstrable Line manager experience is advantageous, as you will be responsible for managing the planner and administrators responsible for ensuring systems and compliance standards remain robust and delivered within their respective anniversary cycles. An ability to produce detailed and concise reports containing statistical data is integral.
What's in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
* Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
* 35 days holiday per year (inclusive of public holidays) pro rata plus an additional 1 days pro rata holiday per year after 1 years service up to a maximum of 40 days per year
* Opportunity to buy and sell holiday days
* Enhanced company sick and family friendly pay
* Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
* Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
* Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
* Life assurance scheme providing death in service benefits to named beneficiaries
* Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
* Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
* Annual flu vaccination
* Access to a savings and borrowing scheme
* Cycle to work scheme
This post is subject to a Level 1 Disclosure check.
Closing Date: 11:59pm on Thursday 9 October 2025.
Interview Date: Interviews are being held on Wednesday 15 October 2025 at Links Falkirk office.
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a workplace that is free from discrimination and harassment, and where everyone is treated with respect and dignity.
#J-18808-Ljbffr