Our client is a global company focusing on financial services within the luxury retail industry and are looking for a dynamic individual to join their team in London.
The primary purpose of the role is to support the COO North & Central Europe to manage key priority projects assigned to meet functional and cross‑functional team needs as well as being the point of contact & representative for internal stakeholders & customers where and when needed to support the COO.
Main Responsibilities
* Manage special projects as assigned by the COO & management to meet customer and cross‑functional team needs.
* Record & organise meeting notes, action items and plans from executive meetings; attend Team Meetings/MBR’s, take notes, and follow‑up on outstanding agenda items.
* Participate in regularly scheduled conference calls and onsite meetings to ensure the continual flow of information with timely updates on all open issues and on‑going projects.
* Work alongside the COO’s teams to create the centralised resources needed to run a high‑performing, scalable business.
* Coordinate internal stakeholders as well as external customers to ensure work is successfully delivered.
* Drive, manage and work with the global team, and Head of Departments to provide relevant, meaningful and actionable insights to several departments across the different global teams.
* Process analysis and production of detailed requirement documentation suitable for internal use/or client review.
* Setting and executing a client relationship strategy that defines which issues to focus on as guided by the COO, which opportunities to pursue and which individuals to invest in. This includes working intensively in face‑to‑face situations with internal stake holders.
* Adding value to each relationship through an understanding of the client’s key aims and objectives.
Key Skills
* Ability to tackle projects with little direct input or oversight; work with uncertainty and manage through many priorities and opportunities at once
* Experience managing budgets
* Excellent time management and ability to prioritise
* Excellent standard of literacy and numeracy
* Advanced skills around the creation of Power Points ensuring the ability to confidently present to colleagues and clients
* Excellent written and oral communication skills
* Project and large account management experience
* Experience in transferring knowledge to others
* Comfortable interacting with all levels of management
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