At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated, and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.
We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community, and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests, and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
Job Responsibilities:
1. To ensure the smooth running of the hotel and ensure that the set standards are met and maintained at all times.
2. To create an environment which promotes employee motivation and encourages the team to take pride in their work, the hotel, and themselves.
3. To seek every opportunity to maximise sales by positively promoting the hotel and by encouraging all staff to upsell.
4. To work within departmental budgetary framework and ensure control over stocks, operational costs, and expenditure are maximised.
Candidate Profile:
The ideal person will have at least several years' experience in a management position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality, reliable, and excited to progress in their career.
About Bespoke Hotels:
Bespoke Hotels was founded in 2000 and has consistently grown to manage over 9,500 hotel rooms, 8,000 employees, and £815 million of assets. We are the UK's Largest Independent Hotel Group, owning various hotels and partnering with an expanding portfolio. Our properties range from golfing hotels to spa resorts and city centre hotels.
We pride ourselves on a diverse roster and a unique management style, with over 90 management agreements across the UK, along with management consultancy services and hotels offering sales & marketing support.
We offer competitive salaries, incentives, personal development opportunities, and discounted hotel stays for employees and their families.
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