Our client, a leading M&E HVAC supplier is seeking a Client Services Administrator to join their team in Salfords, due to an internal promotion. You will be responsible for delivering exceptional customer service, cultivating strong client relationships, and supporting a positive and seamless customer experience.
What's on offer:
* Salary of £27,000 - £29,000pa (DOE)
* Monday to Friday, 8:30am - 5:30pm (45 min lunch)
* 25 days holiday, plus bank holidays (Christmas shutdown)
* Free parking and good public transport links
Key Responsibilities:
* Processing a high volume of customer orders and queries via phone and email.
* Advising and informing customers about the company's services, including same-day and next-day delivery options.
* Calculate quotations & follow-up to convert to sales orders
* Develop and maintain strong, positive relationships with customers and tradespeople to support effective communication, service delivery, and long-term client satisfaction.
What They're Looking For:
* Proven experience in order processing, ensuring accuracy and efficiency in handling customer orders.
* Skilled in building and maintaining strong customer relationships - in person & over the phone
* Demonstrates strong attention to detail when working with high volume product codes
* Proficient IT skills across MS Packages & CRMs
Interviews currently happening with immediate starts available. Apply now to avoid missing out on this fantastic opportunity! #J-18808-Ljbffr