A prominent healthcare organization in Liverpool is seeking a Helpdesk Operator to provide essential customer-focused service. This role involves processing customer requests, maintaining records on the CAFM database, and operating within a busy environment. Candidates should possess NVQ 3 or equivalent and relevant experience in customer service and call handling. The position requires flexibility for 24-hour shift coverage across multiple sites, and strong IT skills are essential. This role is critical in ensuring high standards of customer care.
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