Job Title
Chief Operating Officer : Events
Location
London
Salary
Competitive + Bonus + Benefits
Overview
We are seeking an experienced and commercially focused Chief Operating Officer to lead the operational strategy and performance of a prestigious conference and events venue in London. This is a senior executive leadership role responsible for driving operational excellence, enhancing the guest experience, leading high-performing teams, and delivering sustainable commercial growth across all areas of the venue.
What You’ll Do
* Lead the overall operational strategy and day-to-day performance of the venue
* Drive exceptional customer and client experiences across conferences, events, hospitality, and venue services
* Develop and implement operational processes that improve efficiency, quality, and profitability
* Lead, inspire, and develop senior management and operational teams
* Manage budgets, financial performance, and operational KPIs
* Ensure the venue delivers world-class standards across service, compliance, health and safety, and guest satisfaction
* Work closely with commercial teams to support revenue growth and business development initiatives
* Identify opportunities for innovation, continuous improvement, and operational excellence
* Build strong relationships with key stakeholders, clients, partners, and suppliers
* Support strategic planning and contribute to the long-term growth of the business
What You’ll Bring
* Significant senior leadership experience within venues, hospitality, events, conferencing, or related sectors
* Proven track record of leading large-scale operations and high-performing teams
* Strong commercial acumen with responsibility for budgets, forecasting, and business performance
* Experience delivering exceptional customer experiences within a premium environment
* Strategic mindset with the ability to balance long-term vision and operational delivery
* Excellent stakeholder management and communication skills
* Strong understanding of health and safety, compliance, and operational best practice
* Inspirational leadership style with a passion for developing people and culture
What's on Offer
* Competitive executive salary and bonus package
* Dynamic and collaborative leadership environment
* Excellent benefits package
If you are keen to discuss the details further, please apply today or send your cv to social....... corecruitment/ facebook/COREcruitmentDOTcom/ Tweet us COREcruitment
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