Deputy Shop Manager (Cardigan) - Maternity Cover
Employer:
Location:
SA43 1JL
Pay:
£15,488 to £15,488 per year
Contract Type:
Temporary
Hours:
Disability Confident:
No
Closing Date:
21/06/2026
About this job
We have a fantastic opportunity for an enthusiastic and passionate Deputy Shop Manager, who loves working with people, to work 22.5 hours per week (3 days) on a Fixed Term Contract until 21st August 2027. Located in Cardigan, our well-established shop is friendly and is at the heart of the local community.
Our Cardigan shop has been a valued part of the busy High Street for over 20 years.
Store Manager Diane and her family were among the Hospice’s very first fundraisers, and this long-standing connection is reflected in the team’s ongoing dedication to the charity.
While the current store may be small, it certainly makes a big impact.
Every inch of space is used creatively, and the team’s passion for sustainability ensures that very little goes to waste.
Their skills help drive strong income, with a particularly popular jewellery section and a well-stocked haberdashery area offering a wide and varied selection.
We are excited to be relocating to a larger premises on the High Street and look forward to the new opportunities this will bring.
The store is already incredibly well supported by customers, donors and volunteers, and we hope the expansion will create even more opportunities for community engagement and continued growth and success for the team.
About the role
As a Deputy Shop Manager you'll also support the Shop Manager to maximise the income and contribution of the shop, by meeting agreed KPIs and overseeing all aspects of day‑to‑day operations, including stock management, visual merchandising, Gift Aid processes, maintaining excellent shop standards and delivering excellent customer service.
The role involves leading and developing a team of staff and volunteers and ensuring procedural compliance, while promoting Tŷ Hafan’s values and acting as an ambassador within the local community.
The Deputy Shop Manager also contributes to wider charity initiatives, maintains strong communication with central teams, and supports the organisation’s income‑generation goals by ensuring a commercially effective, safe, and welcoming shop environment.
Role duties include: working 3 days per week Monday to Sunday 9.00am to 5.00pm.
About you
We are looking for someone with retail or customer facing experience who is able to support the Shop Manager in delivering targets and objectives.
You will be able to demonstrate commercial awareness, strong organisation skills, a drive to provide excellent service and share responsibility for the performance of the shop.
You enjoy working with people and can quickly build positive relationships and demonstrate compassion for customers, volunteers, colleagues, and the local community.
You’re personable, professional and bring warmth and enthusiasm to every interaction.
As well as supporting the Shop Manager with the day to day running of the store, you will lead by example and motivate and grow the volunteer team who are crucial in supporting in the running of the shop, and help create a positive, inclusive and fun team culture.
You have a keen eye for detail and a natural flair for creating an inviting, commercial shop floor.
You’re comfortable working at pace, managing multiple tasks, and adapting to the needs of the day.
* Whether that’s supporting volunteers, helping to move and process stock, or stepping onto the till to drive sales and Gift Aid.
* Confident in making decisions, following procedures, and keeping the shop safe, compliant and running smoothly.
* At times may have sole responsibility for running the store, involving lone working.
You’re also passionate about the role charity retail plays in sustainability, community engagement and raising vital funds.
Benefits
The benefits of working for Tŷ Hafan include: Group Personal Pension Scheme with an employer contribution of 5% Annual holiday entitlement of 25 days (rising to 27 with service) plus Bank Holidays (based on FTE). Life Assurance (Death in Service benefit) A comprehensive induction plan and learning and development opportunities Employee assistance program, which provides a range of free services including counselling, financial and legal support Unlimited access to a 24/7 online GP as well as a range of other health experts Healthcare Cash Plan.
* Claim back the cost for appointments and treatment such as dental, optical or physio.
* Cycle to work scheme, technology and mobile phone benefit.
* Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop).
* Retail bonus scheme (subject to Shop Performance).
Please note this role is subject to the outcome of an Enhanced DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Equal Opportunity Statement
Tŷ Hafan is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all.
We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups.
Recruitment decisions are based on merit and aligned with our values.
If you need any reasonable adjustments during the application or interview process, please let us know.
Note: we may close the vacancy earlier should sufficient applications be received.
Closing Date: Monday 14th June 2026 Interview Date: Wednesday 24th June 2026.
Due to this, unfortunately, we are unable to recruit anyone for this role who is under the age of 18.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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