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Community support officer

Huntingdon
Cambridgeshire Fire and Rescue
Community support officer
£31,537 - £33,899 a year
Posted: 1 October
Offer description

JOIN CAMBRIDGESHIRE FIRE AND RESCUE SERVICE AS A COMMUNITY SUPPORT OFFICER

* £31,537 - £33,699 per annum
* 37 hrs per week
* Contract type: Permanent
* Location: To be agreed on appointment - home location will be taken into account. Please note this role requires travel across the county.

Take your career further with a Service that puts people first.

Being part of Cambridgeshire Fire and Rescue Service (CFRS) isn't just about fighting fires - it's about also making a difference through innovation and collaboration. We're looking for a skilled and motivated Community Support Officer to help shape our future, supporting colleagues, members of the community and wider partner organisations.

This is your chance to apply your skills where it really matters. If you're looking for a role where you can make a real difference all the while growing your career, CFRS could be the perfect place for you.

Why Choose CFRS?

At CFRS, our people are our greatest strength. We take pride in our culture of inclusivity, collaboration, and professional development.

A Service that values you:

94% of our employees care about the future of CFRS

88% are proud to work for CFRS

78% would recommend CFRS as a great place to work

A culture that inspires and motivates:

81% our people would still like to be working here in two years' time

83% feel motivated to give their best every day

82% are satisfied with CFRS as an employer

Opportunities for growth – whether it's learning new technologies, leading projects, or gaining industry certifications, we support professional development every step of the way.

A culture of innovation and inclusion – we foster an environment where your ideas matter, and where every individual is valued, included, and empowered to excel.

About the Role

Are you passionate about making a real difference in your community? Cambridgeshire Fire and Rescue Service is looking for a dedicated Community Safety Officer to help improve safety and wellbeing across the county. You'll work closely with fire service personnel and local partners to deliver Home Fire Safety Visits, support vulnerable residents, and promote positive change through education and advice.

In this role, you'll have the opportunity to:

* Conduct multi-agency home visits to identify and reduce risks
* Collaborate with a wide range of partners to safeguard those most in need
* Support and mentor new Community Safety Officers during their induction
* Work independently across Cambridgeshire, with flexibility to provide cover where needed
* Contribute to evaluating the effectiveness of community safety initiatives

If you're committed to enhancing the quality of life for others and enjoy working as part of a supportive team, we'd love to hear from you. This is an exciting opportunity to work in an agile, dynamic environment, supporting a service that truly impacts the community.

About You

We welcome applications from all backgrounds and experiences but ideally, we're after someone who possesses the following knowledge, skills and experience:

* Ability to proactively and effectively identify training needs.
* Ability to develop and deliver captivating training packages to a variety of audiences.
* Ability to be innovative/creative in developing community initiatives.
* Good presentation skills with experience of presenting information to groups.
* Excellent planning and organisational skills.
* Self-motivated with the ability to work with minimal supervision to achieve targets and meet deadlines.
* Basic level of computer literacy (ability to use e-mail, databases and the internet as a minimum).
* Ability to communicate orally and in writing in a clear, concise and articulate way.
* Ability to establish effective professional links with other agencies and multi-cultural groups.
* Ability to work effectively within a team environment.
* Flexible approach with the ability to work at any location in the county and outside of normal working hours when required

When You Join CFRS, You'll Benefit From:

* Career progression & specialist training – Whether you want to develop new skills, gain qualifications, or advance into leadership, we'll give you the opportunities to grow.
* Health & wellbeing support – Your wellbeing matters. We provide access to mental health resources, an Employee Assistance Programme, and occupational health services to support you throughout your career.
* A culture of inclusion & belonging – We don't expect you to fit a mould—we want you to bring your whole self to the job.
* As a Disability Confident Employer, we're committed to creating a diverse and inclusive workplace, with inclusion ambassadors and networks in place to champion every member of our team.

Additional Rewards & Benefits

* 24 days annual leave (plus bank holidays), increasing with long service
* Competitive pension scheme
* Family-friendly policies, including flexible working
* Hybrid working options
* Free on-site parking (site-specific)
* Access to Blue Light Discounts at hundreds of retailers and events

Make the move. Make a difference. Join CFRS today:

To apply for this opportunity submit your CV and Covering Letter (detailing your suitability for the role against the 'About You' section of this advert).

*Please note any CVs submitted without a Covering Letter will not be considered.

Closing date: 12noon 9 October 2025

Job Types: Full-time, Permanent

Pay: £31,537.00-£33,699.00 per year

Benefits:

* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* On-site parking
* Store discount

Application question(s):

* Do you hold a full, current driving licence? (Reasonable adjustment will be made for disabled candidates within the requirements of the Equality Act. However, it is essential that the successful candidate can travel to any part of the county in addition to their contractual base, on a weekly basis).

Work Location: Hybrid remote in Huntingdon PE29 2NA

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