Job Overview
Digital Community Apprentice (Level 4 Apprenticeship) – a fixed‑term, 27‑month apprenticeship within the city‑wide #CovConnects programme. The role focuses on supporting digital engagement, community insight, and inclusion to improve services and outcomes for Coventry residents.
Responsibilities
* Support digital engagement activity across the #CovConnects programme, working with residents, communities and partners.
* Help build and maintain positive, trusted relationships with community organisations, frontline services and other partners.
* Support activity linked to the #CovConnects Device Bank, including digital reuse and access to devices.
* Gather insight about people’s experiences, barriers and needs, and share learning with the wider team.
* Develop clear, accessible content for different audiences and levels of digital confidence.
* Learn how digital engagement can inform service design, improvement and decision‑making.
* Participate in apprenticeship learning, reflection and development activities alongside day‑to‑day duties.
Qualifications
* Interest in communities, inclusion and improving outcomes for residents.
* Strong communication skills, adaptable in presenting information.
* Creative expression through conversation, writing, visuals or digital platforms.
* Openness to learning, feedback and new approaches.
* Ability to organise time, balance tasks and commitments.
* Team‑oriented, collaborative mindset.
Key Benefits
* Work on a high‑profile, city‑wide programme.
* Real learning and development alongside meaningful work.
* Experience working with communities, partners and services across the city.
* Supportive environment valuing learning, reflection and development.
* Foundation for future roles in digital, community engagement, service design or inclusion.
* Flexible working arrangements.
* Outstanding local government pension scheme.
* Opportunities for accredited courses.
* Access to an award‑winning Occupational Health Service.
* Salary Sacrifice Scheme.
Guaranteed Interview Scheme
* Members of the Armed Forces and veterans.
* People currently in care or previously in care.
* Those who consider themselves disabled or have a long‑term health condition.
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