Main area Core Clinical Services Grade NHS AfC: Band 5 Contract Permanent: Department opening hours are currently between 8am - 7pm. Hours Full time - 37.5 hours per week (Bank Holiday & Weekends are worked as part of a rota) Job ref 339-CCS7833-KLE
Site Southmead Hospital Town Bristol Salary £29,970 - £36,483 per annum Salary period Yearly Closing 22/06/2025 23:59
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Job overview
As part of a dynamic Logistics team, the successful candidate will be required to supervise the Band 2 and Band 3 Pharmacy Assistants and Band 4 Logistics Supervisors within the Pharmacy Logistics room
The role will require excellent attention to detail, time management, and would ideally suit someone who has a methodical approach. As the workload can vary throughout the day, the successful candidate will need to be able to work well under pressure in a fast-paced, changing environment, but also be able to manage and utilise staff within the team effectively during quieter spells.
Ideally, you will also need to have a proactive and flexible approach to work, whilst having the ability to appropriately delegate workload to meet tight deadlines.
Communication is vital in this role, as you will constantly be interacting with staff both within and outside of the organisation, as well as liaising with patients and relatives regarding the collection/delivery of their medication.
With this being a Coordinator role, there will also be full training provided (if required) to assist with various HR aspects, such as Staff Appraisals and supporting staff following a return to work after sickness absence, e.t.c.
Main duties of the job
The role will primarily require coordinating the transportation of medicinal products off-site through the use of approved couriers.
Due to the nature of this role, it will be vital to have awareness of legislation and guidance in place such as the requirements of GDPR (General Data Protection Regulation) and GDP (Good Distribution Practice), of which, appropriate training will be provided. As we also supply external entities and other hospitals you would also need knowledge and awareness of the requirements for supply medication under a Wholesale Distribution Authorization – WDA(h), detailed in chapter 9 of the MHRA's guide to 'Rules and Guidance for Pharmaceutical Distributors'.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialties. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organization and are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
If you are from outside the area, Bristol is consistently voted as one of the best places to live in the UK, with a rich history, thriving arts, music, gastronomic and independent retails scenes, excellent transport links and easy access to the spectacular countryside and coastlines of South Wales, Devon, and Cornwall.
Detailed job description and main responsibilities
Coordinate the daily operations of the Pharmacy Logistics team under the direction of the Pharmacy Transformation Manager, ensuring compliance with Standard Operating Procedures (SOPs). Take responsibility for the development, accuracy, appropriateness, and regular review of all SOPs."
Oversee the competencies and training of staff
Maintain accurate workload databases.Analyse data and producing and presenting reports.
Liaise with third party couriers, conducting service review meetings and annual audits and esure performance against a pre-agreed service specification.
Ensuring resilient systems through proactive error and incident handling, including the use of CAPAs.
Assist with all aspects of HR and recruitment (including but not limited to staff appraisals, sickness absence management, capabilities and disciplinary procedures and processes as required by the Trust).
Support the Senior Assistant Technical Officers (SATOs) and Logistics Supervisors in providing a safe and efficient service, ensuring that all work is prioritised accordingly and completed at the end of each day, and that any problems or queries are resolved in a timely manner.
Ensure compliance with Good Distribution Practice (EU GDP 2015/C 95/01) is undertaken within the Logistics areas of NBT Pharmacy and assist with ensuring that training is provided to all operational staff involved in these activities.
For further details please read the attached Job Description and Person Specification.
Person specification
Education/Training
* Degree Level Qualification in healthcare related subject or NVQ/Buttercups Level 3 (Or Equivalent) Qualification in Pharmacy Services
* Completed or willing to work towards Management and Leadership competencies/qualifications
* Excellent IT Competencies/Qualifications
* Formally trained in all HR aspects (including Appraisal & Development, Sickness
Work Experience
* Experience working on own initiative and an ability to organise workload, often to tight and challenging deadlines.
* Experience of working without direct supervision and provide specialist advice on aspects relating to transportation, storage, and supply of medicines.
* Experience of working in the NHS
* Experience managing a team
* Experience of working closely with external partners
* Knowledge and expertise of Hospital Pharmacy Services
* Experience of managing change
Knowledge/Skills/Abilities
* Skilled in the use of packages such as Microsoft, including Word, Excel, Power Point etc
* Ability to accurately input data and retrieve complex data to maintain databases/excel spreadsheets/pivot tables
* Extensive knowledge of GDP (Good Distribution Practice) .
* Possess in-depth knowledge of the MHRA's "Rules and Guidance for Pharmaceutical Distributors," with expert-level understanding of Chapter 9, focusing on transportation requirements.
* Communicate effectively with pharmacy staff, hospital staff and patients/carers both written and verbal
* Ability to accurately input data usings the pharmacy computer system.
* Understands the limits of responsibility for non-registered staff
Personal Qualities
* Able to work under own initiative as an individual and as part of multidisciplinary teams
* Ability to prioritise workload and/or time in an increasingly pressurised environment
* Ability to react to changes in workflow and identify and manage any potential problems
* Have a methodical, adaptable, and flexible approach to work
* Excellent interpersonal skills and the ability to motivate others
* Able to work during the normal working week between 07:00 and 20:00, as well as weekends and bank holidays on a rota basis. Shift pattern will be allocated once appointed, as the Department is moving towards a full 7-day service.
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Employer certification / accreditation badges
Name Zoe Excell Job title Pharmacy Transformation Manager Email address zoe.excell@nbt.nhs.uk Telephone number 0117 41 41134 Additional information
Available on phone Tuesdays - Fridays 8am to 3.30pm
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