Sureserve Fire & Electrical, part of the Sureserve Group, is a specialist in the design, installation, and maintenance of fire safety and electrical systems, providing fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the public sector, our success relies upon a market-leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join.
Role Overview
To provide an efficient schedule of work for all contracts and manage capacity for the periods that the works are required and meeting contractual SLAs (both servicing and reactive / planned works).
Key Responsibilities
The service Team deliver approximately 85000 jobs per year and the service contract value for all clients exceeds 1.8 million. This role involves the analysis of system data, providing efficiency to scheduling and re-scheduling works as required which will provide sales and margin improvement for the business.
Always Scheduling at least two weeks ahead.
Reconciling / re-scheduling of the previous days work as required.
Managing capacity to deliver the workload, liaising with Contract Teams.
Analysing workload data to ensure best scheduling practice is used (i.e. Geography / Skill set / existing works scheduled).
Develop and promote best practice for processes and end users.
Experience
Experience within a similar role
Experience reporting and data manipulation within Access and Excel
Dealing with big Data Sets
Able to work under pressure
Analytical and problem-solving attitude
Benefits
25 days holiday (plus the bank holidays)
Extra day off for your birthday
Pension contributions
Hybrid working
Career progression opportunities
Ongoing Mentoring and career / performance coaching
Commitment to training and development
Employee Assistance Program
Free 24/7 Virtual GP service
Bike 2 Work scheme
Discount benefits hub
Health cash back scheme
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