Job reference number 339254
Transport Manager
Salary: £36,353 per annum, 10% bonus potential, 25 days annual leave plus bank holidays and generous pension
Full time, 41 hours per week
Permanent
Northern Ireland Mail Centre, Newtownabbey, BT36 4HQ
This is an exciting time to join Royal Mail as we're in the process of transforming towards a parcel led business. At the heart of this will be our National Distribution operation who move our parcels across a vast network throughout the UK. As a Transport Office Manager, you'll facilitate the effective running of our traffic office at the Northern Ireland Mail Centre.
What does the role involve?
Reporting to the Distribution Manager, as a Traffic Office Manager you will lead and inspire a front‑line team of drivers of large goods vehicles (7.5tn and above). You will professionalise distribution, ensuring operational work plans are achieved and that our pipeline optimises the flow of parcels and mail, while maintaining compliance with business policies, national work plan and Standard Operating Procedures.
In your role you will deliver results and a better service to our customers through your team by demonstrating trust in all colleagues. Using your excellent communication, influencing and stakeholder management skills, you will build effective relationships with key stakeholders, both internally and externally. You will achieve this working closely alongside our trade union representatives, by working together and delivering a great service every day, we can provide a first class customer experience.
What skills and experience are we looking for?
* Leadership Focus: Ensures basics, takes a 'one company' approach, creates positive energy, implements strategy, considers relevant issues; uses platforms to recognise superstars, appeals to both heart and brain.
* People Focus: Understands diversity & inclusion, delegates, coaches, empowers, provides feedback, identifies and develops talent, collaborates, takes time to know others, fosters supportive environment.
* Resilience Focus: Approachable, reassuring, agile to new challenges, communicates regularly and informally, deals with ambiguity, remains positive and realistic under pressure.
* Achievement Focus: Implements standards of excellence, asks questions, shares learning, provides guidance, builds confident teams, holds others accountable, uses resources, keeps promises, trusted by teams.
* Improvement Focus: Drives transformation, reduces costs, embraces innovation, makes rational decisions, identifies improvements, implements new processes and services meeting changing customer needs.
* Customer Centric Focus: Introduces customer‑first culture, improves experience, puts customer at heart of decisions, monitors goals, promotes investment and change.
Shift patterns
* Wednesday 10:00 - 15:00
* Thursday 08:20 - 20:00
* Friday 06:40 - 20:00
* Saturday 07:15 - 18:15
Assessment process
Face‑to‑face assessment: capability‑based interview and a short management scenario exercise.
Benefits
Excellent salary and benefits, opportunity to gain a recognised CPC qualification, support for future career development.
EEO Statement
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Closing Date: Wednesday 10th June
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