Service & repair engineer

Service & Repair Engineer
📍 Location: Various UK Sites
🕒 Hours: 08:00 – 16:30, Monday to Friday
💼 Type: Permanent
💰 Salary: Negotiable (based on experience)
Join Multicare – Where Innovation Meets Compassion
At Multicare, we’re passionate about improving lives through assistive technology. With decades of experience in the healthcare and mobility sector, we provide high-quality equipment and services to hospitals, care homes, schools, and private residences across the UK. Our mission is simple: deliver exceptional service, technical expertise, and compassionate support.
The Role
We’re looking for a skilled and motivated Service & Repair Engineer to join our Operations Team. You’ll be responsible for servicing and repairing assistive equipment such as:
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Ceiling hoists
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Height-adjustable baths and basins
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Changing couches
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Other specialist mobility equipment
You’ll work across diverse environments and ensure all work meets manufacturer and regulatory standards.
What You’ll Do
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Complete service and repair tasks to a high standard
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Maintain van stock and drive safely
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Communicate effectively with clients
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Record work using our ERP system (Simpro)
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Respond to emergency repairs
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Share best practices and support team training
What We’re Looking For
✅ Ability to follow service instructions and wiring diagrams
✅ Fault-finding skills using electrical test meters
✅ Experience with power tools and working safely at height
✅ Strong problem-solving and attention to detail
✅ Positive, proactive attitude
✅ PASMA, SSSP, CITB, or IPAF certifications (training available)
✅ Basic IT skills and tablet use
✅ Full UK driving licence & Enhanced DBS check
✅ Physically fit and able to work independently
✅ Experience with mobility equipment (preferred)
Benefits
🎓 Full training provided (Simpro + equipment)
🏨 Occasional overnight stays covered with hotel & allowance
🌴 21 days holiday + Bank Holidays (up to 26 days with service)
🤝 Supportive team environment with growth opportunities
Performance Goals
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Timely completion of services and repairs
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High first-time fix rate
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Positive customer feedback
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Weekly vehicle checks
Ready to Make a Difference?
If you’re a motivated engineer who thrives on solving problems and helping others, we’d love to hear from you.
📩 Apply now include your CV and a covering letter with your current salary and become a key part of Multicare’s mission to deliver excellence in assistive equipment servicing