Health & safety manager

Become a Health & Safety Manager

Location: Multi-site (Support Centre, Distribution Centre, Retail Estate)

Why The Works?🏆 10th Best Big Company to Work For 2024 - 'Best Companies'

We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. With the right passion, it all starts with you.


Your Mission


Health & Safety

* Own and evolve our H&S policies to keep us ahead of the curve and in line with UK and ROI legislation.
* Make sure risk assessments are meaningful, up-to-date, and actually used.
* Lead investigations into incidents and near misses - getting to the root cause and making sure they don’t happen again.
* Use data and dashboards to track performance and drive improvements.
* Oversee fire risk assessments and work with Facilities to get remedial actions sorted.


Security

* Spot risks before they become problems - across our sites and operations.
* Build a smart, scalable risk system that helps us stay one step ahead.
* Own the security risk matrix and help the business make smart, balanced decisions.
* Work closely with teams across Property, Finance, Retail Ops, and People to embed security into everything we do.
* Lead on supplier selection and make sure we’re getting real value from our security tools.
* Be our link to external agencies when needed - police, fire services, shopping centre security, and more.


Facilities & Compliance

* Partner with Facilities to make sure our spaces are safe, compliant, and well maintained.
* Champion digital safety systems that make reporting and visibility easier for everyone.
* Keep us audit-ready and confident in our compliance.


Strategy & Leadership

* Help shape investment plans and lead safety‑related projects.
* Benchmark performance and always be on the lookout for ways to improve.
* Support and develop your team – making sure they’ve got the skills, tools, and confidence to thrive.
* Lead training and engagement across the business to build a culture where safety is second nature.


Skills/Behaviours That Will Set You Apart

* NEBOSH Diploma (or equivalent) and Tech IOSH membership (or higher).
* A strong track record in multi‑site health & safety leadership.
* Deep knowledge of UK H&S legislation and risk management.
* Great communication and influencing skills—you know how to bring people with you.


Bonus Points If You’ve Got…

* Experience in retail, logistics, or facilities management.


Being a great leader

* Align Goals with Values: Ensure that your team’s goals are clearly connected to the company’s values and purpose.
* Clear Communication: Ensure that your team understands the goals, expectations, and their roles.
* Role Model: Lead by example. Demonstrate the behaviours and attitudes you expect from your team.
* Provide Feedback: Offer constructive feedback regularly. Recognise achievements and address areas for improvement.
* Empower Your Team: Delegate tasks and trust your team to handle them.
* Conflict Resolution: Address conflicts promptly and fairly.
* Empathy: Understand and consider the feelings and perspectives of your team members.


Our PERKS really are ‘The Works’

* 25% Colleague Discount! - Plus, exclusive Double Discount days!
* MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
* Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
* Holiday – 33 days including bank holidays.
* Holiday Purchase – Purchase an additional 5 days.
* Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
* Wagestream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
* Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
* 24/7 support for you and your family – Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more.
* Healthcare Cash Plan – To support your everyday healthcare costs.
* And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.


Our Purpose

To inspire reading, learning, creativity and play – making lives more fulfilled.


Our Values

Crafty | Caring | Can‑do


Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non‑binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we’ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!

Because when people spend time doing what they love, it’s Time Well Spent.

And with the right passion - It All Starts With You.

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