Working hours: 35 hours per week including some evenings and weekends
Interview Date: To be confirmed
Lyndon House is a Salvation Army Lifehouse (supported housing) located in Ipswich. The centre provides accommodation and support based on individual needs to 39 individuals who are experiencing homelessness.
Key Responsibilities:
The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.
The successful candidate(s) will be able to demonstrate:
1. Level 3 qualification in related field or willingness to work towards it
2. Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
3. Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
4. Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes