Account executive My client is a specialistclinical trial supply companythat pride themselves on delivering an exceptional service to their customers and have built strong partnerships and networks on a global level to enable them provide the best products for a variety of clinical trials. Due to expansion, they are seeking a Clinical Trial Project Manager to join them. Previous experience within the clinical trial sector is essential The role is home based with occasional travel to the head office based in Burton on Trent Responsibilities Managing up to 7 global key accounts Be key point of contact for both external Customers and suppliers, managing relationships to ensure expectations are met and managed where required Provide an excellent level of service to existing and new customers on a daily basis via the telephone, email and face to face on occasions To deal with any queries or complaints in a timely and efficient manner Working closely with other team members and external shipping companies to ensure all orders are fulfilled within agreed timescales Sourcing best products for customers in line with their requirements Arranging shipping of products via airfreight and negotiating prices Gaining a good working knowledge of existing and new products available Create reports on service levels for the senior management team Adhering to all required guidelines and legislative standards Maintaining all documents and records within the companies system and in line with GDPR regulations Maintain customer orders and increase opportunities where possible Make recommendations on services and new products to existing and new customers Providing new / repeat quotations Candidate requirements Previous account management experience within pharmaceuticals/Clinical trials sector Experience in airfreight shipping Previous experience in sourcing products on a global level The role is home based with occasional travel to the head office based in Burton on Trent In return they offer an excellent basic salary, 25 days holiday annual bonus scheme and an excellent working environment. 08.30 17.00 Monday Friday ( Flexible)