Duty Manager (SPAR) Alsager
£13.75 p/h, plus bonus opportunity
Minimum 16 hours p/w, including evenings and weekends
Must be willing to work overtime
Various shifts between 6am and 10pm
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Alsager SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Reporting to the Store Manager, the Duty Manager will support the store manager in leading and motivating a team. The role ensures excellent customer service, contributes to achieving store sales and profitability.
Key Responsibilities
* Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
* Assisting the Store Manager to deliver all store operations, objectives and KPI's
* Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
* Carrying out performance management/absence management as appropriate
* Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
* Carrying out cash reconciliations, voids and refunds and other 'management' tasks for till colleagues
* Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
* Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
* Adhering to all company policies and procedures and processes
Duty Manager Skills Required
* Previous management or supervisor experience within a food retail or similar fast-paced operation
* Committed to achieving and sustaining exceptional customer service standards
* Able to plan, organise and prioritise effectively
* Ability to communicate and influence at all levels
* Able to take appropriate action and make decisions
* Committed to promoting collaborative working
* Enthusiastic and flexible with a positive attitude
* Committed to developing own skills and apply learning to improve own performance
Benefits
* Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
* Cycle to work scheme
* Develop your skills and capability in a highly supportive and multi-diverse culture
* Outstanding Training & Development opportunities
* Gain hands‑on experience in a high volume, fast paced environment
* Enhanced Maternity & Paternity pay packages
* Flexible working hours opportunity
* Excellent additional benefits package, including:
o Early access to your pay through 'EarlyPay'
o 24/7 access to your payslips via HR/Payroll portal
o 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
o Wellbeing support - access to emotional support, counselling, legal and financial advice
o Company Pension Scheme
o Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
o NEST pension scheme
o Extra Holiday - Purchase Scheme
o Long Service Awards
If you are a results‑driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
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