South Coast : Must live on the South Coast East Sussex and surrounding area.
We're working with a dynamic and fast‑growing leisure hospitality brand that's making a real impact across London and the Southeast. With a strong operational base and ambitious growth plans, they are now looking to bring on board an Operations Manager to support this unique patch. Managing a key location, living close to the area would be ideal to support work:life balance, which is important to the client. The role will oversee nine different revenue streams and requires a strong operator who can manage teams effectively and act as the face of this key business in the region.
Important Note
Our client is only considering candidates with a background in hospitality:style environments, this includes hotels, large-scale conference venues, sports stadiums, horse racing venues, theme parks, and similar high-volume, guest-facing operations. A blend of commercial awareness and hands-on, people-led management is essential.
The Operations Manager Role
* Oversee operations across this tight region
* Manage and support the leadership team, while working closely with the MD who has a strong name in the industry
* Balance growth (including new openings) with maintaining high standards in the current estate
* Lead teams to deliver excellent guest experiences, strong financial results, and operational consistency
The Ideal Candidate
* Comes from a hospitality/leisure-led background as outlined above
* Has experience in high-volume, guest-focused operations
* Has worked at Senior Operations Manager or Operations Director level
* Strong leadership skills with a proven ability to develop and get the best out of senior managers
* Ideally has experience with openings and expansion projects
* Minimum 5 years in a senior multi-site role, and London-based
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