Helpdesk Administrator – Property Maintenance Company – Dartford – Up to £32,000 per annum Are you an experienced Administrator or Helpdesk professional looking for yourHelpdesk Administrator – Property Maintenance Company – Dartford – Up to £32,000 per annum Are you an experienced Administrator or Helpdesk professional looking for your next opportunity Do you want to grow your experience within a busy and expanding property maintenance environment This is an excellent opportunity to join an established property maintenance company based in Dartford on a permanent basis. You will be part of a fast-paced team supporting day-to-day maintenance operations, where your organisational skills and attention to detail will be highly valued. Hours of Work / Details: 08:00am – 17:00pmMonday to Friday Office BasedUp to £32,000 per annumPermanent role Key Responsibilities:Handling incoming and outgoing calls to support the maintenance function in a professional mannerManaging and maintaining the helpdesk inbox, ensuring all queries are responded to promptlyScheduling reactive maintenance call-outs and prioritising urgent and emergency requestsReviewing jobs logged throughout the day and allocating tasks to engineers accordinglyRaising and processing purchase orders and supporting invoice administrationIssuing and closing both planned and reactive maintenance jobsAccurately inputting and updating data within internal systems/CAFM systemsAssigning and tracking tasks to ensure timely completionRaising follow-on works and ensuring jobs are completed within agreed timeframesSupporting Office and Contract Managers with general administrative dutiesResponding to queries from engineers, tenants, clients, and managementOrganising daily workload to ensure service level agreements SLAs are consistently met Requirements:Previous Helpdesk or Administrative experience within property maintenance, facilities management, or constructionStrong general administrative background with excellent attention to detailWorking knowledge of CAFM systems or similar job management systems preferredConfident IT skills including Microsoft OfficeStrong communication and organisational skillsAbility to work effectively in a fast-paced environmentFull UK driving licence preferred parking on site Interested Please send your CV to Stacey at CBW Staffing Solutions for more information or to apply. We look forward to hearing from you