Job Description: Workshop Manager/Controller
OTE: Over £50,000 per annum
Location: Wakefield, West Yorkshire
Piccadilly Motors Kia is a successful, privately owned dealer group based in West and North Yorkshire, proudly representing the Kia brand. We are seeking a Workshop Manager/Controller to join our Wakefield dealership.
Our modern facilities have recently undergone a full Global Store Concept redesign, including new staff welfare areas, offices, and a refreshed service reception. Having held the Kia franchise at this location for over five years, we continue to thrive with the award-winning Kia range and a busy workshop.
About the Role
We are looking for someone who is committed, determined, approachable, and professional. The ideal candidate will be intelligent, computer-literate, organised, and not afraid of hard work. You will lead by example and ensure the highest standards of presentation are consistently achieved.
A strong technical background is essential. Previous experience as a Workshop Controller or Workshop Manager will be a distinct advantage, and a minimum of 24 months' franchise Aftersales experience is required. You will work closely with our Group Aftersales Manager and Head of Business, who will support you in the role.
Key Responsibilities
* Lead and motivate the workshop team to deliver results.
* Drive customer retention by providing outstanding service.
* Grow retail labour sales and promote VHCs (Vehicle Health Checks).
* Professionally upsell additional work where appropriate.
* Maintain high standards of efficiency, organisation, and customer engagement.
What We're Looking For
* Positive and target-driven mindset.
* Strong leadership and communication skills.
* Ability to engage confidently with customers and staff alike.
* Commitment to delivering excellence in all areas.
What We Offer
* Full in-house and manufacturer training.
* Excellent opportunities for career progression.
* A company car.
* A rewarding and achievable bonus scheme.
* The chance to work in a supportive, well-managed business that values its people.
If you believe you have what it takes to succeed in this exciting role and would like to join Piccadilly Kia—a company that truly values its workforce—please upload your CV along with a covering note explaining why you are the ideal candidate.
Job Type: Full-time
Pay: Up to £50,000.00 per year
Work Location: In person