Job reference 325328 Azure Cloud Infrastructure Engineer Competitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates Permanent, Full time Royal Mail Sheffield Hybrid working x3 days in Sheffield office With a long and proud history, Royal Mail is one of the most visible and trusted brands in the UK. We keep people and businesses connected every hour of every day and we’re passionate about harnessing technology to deliver the best possible results for our customers. Our business is thriving by continuously adapting and adopting advanced technology. We reach every delivery point in the UK and have over 30 million customer touch points per day. We have 165,000 employees, 80,000 PDA’s and 30,000 end IT users. We are in an exciting period of transformation with significant growth in parcel & packet volumes and online services and we’re focusing on investing in the security, technology, processes, and people that are going to help us continue to achieve great things and grow our business. We have the UK’s largest “Feet on the Street” network of over 85,000 postmen and women and the lowest reported carbon emissions per parcel of any major UK delivery company. We are committed to providing sustainable services as we deliver against our environmental ambitions. We are investing in technologies such as electric vehicles and drones. The RMG Technology team are influencing and helping drive the changes across the business as new solutions and services and new ways of working are defined and delivered and we need talented, experienced people who can work at pace and scale to join us and help achieve our goals. Role Purpose The Senior Azure Cloud Engineer is a hands-on technical role responsible for the deployment, support, and continuous improvement of Azure cloud platforms. The role is focused on execution, automation, reliability, service quality, and operational governance. Working within established architectures, standards, and policies, the role plays a key part in cloud operations, service management, and supplier governance, ensuring Azure services meet agreed service levels and operational requirements. The role collaborates closely with internal delivery teams, service management functions, and external suppliers. Although no formal reporting lines, this role will provide leadership to a team of cloud engineers. Key Responsibilities Azure Engineering & Platform Operations Build, configure, and operate Azure infrastructure and platform services to support business workloads. Deploy and support Azure services across compute, networking, storage, identity, and PaaS. Support and enhance Azure landing zones and shared cloud platform components. Take ownership of the operational health of Azure environments. Infrastructure as Code & Automation Develop, maintain, and execute Infrastructure as Code (IaC) using Terraform, ARM, and/or Bicep. Deliver changes through automated pipelines, ensuring consistency and repeatability. Increase automation across build and run activities to reduce manual effort and improve reliability. Cloud Operations & Reliability Operate Azure environments day to day, including proactive monitoring and fault resolution. Troubleshoot and resolve infrastructure and platform issues in production and non‑production environments. Support availability, performance, and resilience objectives for critical services. Contribute to incident resolution and technical root cause analysis, with a strong focus on prevention. Monitoring, Observability & Optimisation Implement and maintain monitoring, logging, and alerting using Azure Monitor, Log Analytics, and related tools. Identify and remediate reliability, performance, and capacity issues. Monitor Azure consumption and costs, highlighting optimisation opportunities and inefficiencies. Security & Platform Governance Implement Azure security controls including RBAC, identity, network security, and access management. Apply governance standards such as policies, tagging, and configuration controls within build and run activities. Support audit and assurance activities through accurate configuration and documentation. Supplier Collaboration & Technical Oversight Work with managed service providers and cloud partners supporting Azure environments. Act as a technical counterpart to suppliers during operational issues and platform changes. Support service quality through technical input into reviews, escalations, and improvement actions. Collaboration & Knowledge Sharing Active contributor to Cloud Centre Of Enablement forum (CCOE) Work closely with DevOps, SRE, and application teams to ensure reliable cloud services. Provide technical guidance and support to internal engineers. Work closely with Architecture, Cyber and Product teams. Key Skills & Experience Proven experience in leading cloud engineering teams and product operating model ways of working. Strong technical knowledge of public cloud platforms (GCP, AWS is advantageous but not essential) and associated services. Azure certifications (e.g., AZ‑104, AZ‑305, or equivalent). Expertise in DevOps, SRE, and Cloud Ops frameworks. Experience managing hybrid delivery models with internal teams and managed service partners. Familiarity with IaC tools (Terraform, Ansible) and CI/CD pipelines. Strong stakeholder management and communication skills. Exposure to FinOps and cloud cost optimisation. ITIL Foundation or equivalent desirable. Experience implementing observability tools and practices (e.g. Grafana, AppDynamics, Datadog, Dynatrace, ELK stack). Implementation of cost management reporting in cloud environments. Strong experience of supplier/ partner management. Extra Benefits • Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave • Supportive and generous company sick pay • Funded Dental – As a manager you are eligible to a level of employer funded dental insurance* • Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years* • Benefits Account – You will have access to your personal benefits account on our ‘My Bundle’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle. • Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone. *Available only to permanent employees Next Steps The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions. Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people. We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/ Closing Date:. 28th April 2026Please note, this advert may close early if the appropriate number of applications has been reached. LI-POST