Role: Customer Service Representative
Duration: 06 months; with the potential to convert to permanent employee after successful performance review.
Location: Newcastle upon Tyne, NE27 0BY
Timings: Covering between 8am - 8pm Monday to Friday, 9am - 6pm Saturday & Sunday on site
Job description:
* Customer Service Agent based at a physical contact centre in Newcastle.
* The successful candidate will assist clients with inquiries specifically related to their loan accounts during a standard 37.5-hour work week.
* Employees must be available to work rotating shifts that include both weekdays and weekends, though the facility remains closed on bank holidays.
* Applicants are expected to possess prior call centre experience, while knowledge of financial services or record management is considered a plus.
If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want to hear from you!
Please apply with a copy of your CV and let's start the conversation!
Randstad Technologies is acting as an Employment Business in relation to this vacancy.