Company Description
Title: Waiter/Hospitality Assistant
Location: Babraham Research Campus, Cambridge
Salary: £23,300 – £24,000 per annum
Benefits:
* 28 days holiday including bank holidays
* Birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeship opportunities
* Pension and life insurance
* Discounts via Perkbox app (high street shops, holidays, cinema)
* Wellbeing hub
* Employee assistance programme
* Cycle to work scheme
Job Overview
As a Hospitality Assistant, you will provide high‑quality service to staff and visitors at Babraham Research Campus, supporting the catering and conference team with events, meetings, and daily operations. You’ll ensure exceptional service delivery, maintain cleanliness, and assist with the smooth running of events.
Key Responsibilities
* Catering & Event Support: Assist with food and beverage service for meetings, events, and conferences; set up and clear hospitality areas.
* Customer Service: Deliver excellent service to staff, researchers, and visitors; respond to requests professionally.
* Team Support: Collaborate with the catering team, help with stock control, and maintain a safe, clean working environment.
* Administrative Assistance: Support event bookings, coordination, and scheduling.
* Health & Safety: Follow health and safety regulations, ensuring hygiene and food safety standards.
Skills & Experience
* Customer Service: Experience in a customer‑facing role, ideally in hospitality or catering.
* Communication: Good interpersonal and verbal skills.
* Teamwork: Able to work effectively as part of a team and manage multiple tasks.
* Basic Administration: Familiarity with office software for scheduling and communication.
* Health & Safety Awareness: Knowledge of food hygiene and safety standards (training available).
* Desirable: Previous catering or hospitality experience.
Working Conditions
* Hours: Full‑time, Monday to Friday.
* Location: Babraham Research Campus, Cambridge.
* Benefits: Competitive salary, training opportunities, and career development.
Qualifications
* Friendly, outgoing personality; a people person.
* Great work ethic and an even greater smile.
* Excellent listening and verbal communication skills.
* Customer‑focused with a passion for offering outstanding service.
* Strong memory and attention to detail.
* Ability to adapt to challenges with a solution‑oriented perspective.
* Previous experience in a similar role, especially in the food service industry.
* Some knowledge of food safety and sanitation practices.
Equal Employment Opportunity
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (EDI) among our workforce and aims to create a truly representative and respectful work environment.
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