Homecare Administrator – Apollo Home Healthcare
Important information
We do not hold a sponsorship licence; we cannot consider applications from those who require sponsorship to work in the UK.
Job Description
Location: Albrighton, Wolverhampton, WV7
Salary: From £27,000 + bonus & on‑call (DOE)
Hours: Full‑time, Monday to Friday
About Us
We provide high‑quality, person‑centred care in the home. Every individual we support has unique needs, and we tailor each care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment.
About The Role
This pivotal role involves planning, coordinating, and managing care packages to ensure seamless service delivery to our clients. The role is based at our Albrighton office, with occasional travel across West Midlands & Shropshire.
Key Responsibilities
* Act as the first point of contact for clients, families, and healthcare professionals.
* Effectively manage rotas for care teams, responding efficiently to day‑to‑day changes.
* Monitor care delivery to ensure quality standards and individual care plans are met.
* Participate in multi‑agency meetings with Integrated Care Boards, advocating for client needs and contributing to care planning.
* Support the out‑of‑hours on‑call service on a 1 in 8 rota basis; no hands‑on care required. During weekend coverage, you receive an additional day off the following week.
What You'll Need
* A Full UK Driving Licence and access to your own vehicle.
* Solid office‑based experience with strong admin processes knowledge.
* Strong organisational skills to manage multiple care packages and respond quickly to changing priorities.
* Confidence in making decisions, thinking on your feet, and solving problems under pressure.
* Excellent communication skills, adaptable to families, professionals, and external partners.
* Negotiating and influencing skills, particularly when managing rotas or balancing client needs.
* A proactive team player, building strong working relationships.
What We Offer
* Progression opportunities.
* 25 days annual leave, plus Bank Holidays.
* Extra day off on your birthday.
* Additional day off following completion of on‑call duties.
* Bonus scheme.
* Loyalty reward programmes at 3 and 5 years.
* Refer‑a‑friend scheme.
* Workplace pension.
* Paid DBS check.
How To Apply
Apply with your CV via this job board. If you are motivated, compassionate, and eager to join a supportive team, we would love to hear from you.
Contact
Phone: 01902 327396
Email: recruitment@apollosupport.co.uk
Equality, Diversity & Inclusion
We are committed to fostering an inclusive, supportive, and respectful environment where everyone is valued. We welcome applicants from all backgrounds and promote equality, diversity, and fairness across our teams.
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