Join to apply for the Legal Advisor - LVI role at Carpenters Group
As a Legal Advisor specialising in Low Velocity Impact (LVI) cases, you will be responsible for managing all aspects of non-litigated personal injury claims that involve allegations of fraud.
Key Responsibilities
* Progressing claims in a timely manner in accordance with the CPR, prioritising urgent matters and managing daily caseloads.
* Instruct Counsel for conferences, hearings, and case management conferences (CMCs).
* Keep clients informed and updated regularly throughout the claim’s lifecycle.
* Maintain strong relationships with referrers, ensuring consistent service and loyalty to the firm.
* Liaise with BTE (Before the Event) and ATE (After the Event) insurers, keeping them fully informed on claim progress.
* Check the authenticity and validity of claims, especially on complex or potentially fraudulent files.
* Prepare files for transfer to the litigation team as soon as possible.
* Achieve individual and team targets, supporting colleagues to ensure departmental goals are met.
* Build relationships with external clients to minimise complaints and enhance the firm’s reputation.
* Ensure all work is compliant with internal policies and external regulations.
* Contribute to a positive, inclusive, and high-performing team culture.
Experience and Knowledge
* Proven experience handling claims involving allegations of fraud and/or LVI.
* Experienced legal advisors with significant knowledge of the full litigation process.
* Good working knowledge of relevant case law and legislation.
* Experience with RTA claims and technical legal files is highly desirable.
* Ability to work in an organised, methodical manner and manage competing priorities.
* Excellent client care and communication skills, with confidence to advise and update multiple stakeholders.
* Strong commercial awareness and commitment to delivering successful outcomes for clients and the business.
* Commitment to diversity, inclusion, and equal opportunities.
Here at Carpenters Group, diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.
About us
Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years. We’ve grown from a small law firm into a 1500-person‑strong team made up of insurance professionals, legal experts and best‑in‑class corporate services, working across seven office locations. We work in partnership with household‑name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support. We invest in training, development and social projects to help everyone connect and grow.
Benefits
* Holiday buy and sell
* 2 × Volunteering days to support charitable initiatives
* Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
* My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments, plus fitness videos and wellbeing tools
* Discounts and cash back on travel and shopping through Medicash extras
* Life Assurance Scheme (4 × salary)
* Travel Loan
* Active network of Wellbeing Champions – providing mental health support
* Training and development opportunitiesFunded social events to connect with your colleagues
* Dress for your day policy
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Legal
Industries
Legal Services
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