A growing business is looking for a Rental Customer Advisor to provide exceptional customer service, whilst driving sales growth. You will play a vital role in providing excellent service to valued customers, assisting them in finding perfect rental solutions tailored to their needs. In return, you will receive a basic salary of £28,665 per annum, plus a range of benefits including: Commission based on upselling of products (warranties/services etc) Ongoing training and development opportunities Mobility options (including company car etc.) Team events 28 days annual leave Health insurance after two years' service Death in service scheme Company pension Uniform provided Employee discounts They have a diverse selection of quality cars, vans, 4x4s, trucks and minibuses for daily rental, and flexible contract hire. They provide expert knowledge and advice, to help customers choose the best value hire vehicle for their needs. As Rental Customer Advisor, your responsibilities will include: Greeting and welcoming customers in a friendly and professional manner Listening attentively to understand customers' requirements and recommend appropriate options Conducting vehicle inspections and documentation to ensure rentals are in optimal condition Processing reservations, rental agreements, and payments accurately Providing clear and concise explanations of terms, conditions, and insurance coverage Promoting add-on services, such as additional insurance coverage, to enhance customers' rental experience Handling customer complaints or concerns promptly and professionally Collaborating with the team to manage fleet availability and ensure proper vehicle maintenance Staying up to date with product knowledge and industry trends to effectively communicate with customers Were looking for a Rental Customer Advisor with: The ability to deliver exceptional customer service to valued customers, manage customer queries to exceed sales targets with business and leisure clients. Experience supporting a team and different departments, with the ability to obtain detailed information and form decisions based on customer profile and business needs. Reliability and flexibility, including weekends and holidays Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.