What you’ll be doing
As an IT Client Technical Integration Specialist, you’ll deliver end‑to‑end technical onboarding and provide expert support across client integrations.
Key Responsibilities
* Deliver technical onboarding for customers from integration design through to live trading.
* Configure and support integrations using REST/SOAP APIs, HTTP POST, FTP/SFTP and structured data files such as CSV, XML and JSON.
* Validate shipment, manifest, label and event data to ensure compliance with Evri requirements.
* Troubleshoot integration, connectivity and dataflow issues across customer, internal and third‑party systems.
* Support integration testing activities ahead of go‑live.
* Provide 2nd and 3rd line support for live integrations, resolving incidents and service requests within agreed SLAs.
* Maintain integration specifications, technical documentation and SOPs in line with platform updates.
* Work collaboratively with Sales, Client Management, Product, Development, Testing and Operations teams to support successful onboarding.
What you’ll bring
We’re looking for someone who is technically confident, client‑focused and able to translate complex integration requirements into clear, practical solutions.
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