Overview
Ayrshire Cancer Support has operated since 1982, providing emotional support and practical help to those affected by cancer in Ayrshire. Our Volunteers make a vital contribution, by enabling the continuation of the support we offer.
Role
Hospital Support Waiting Area Volunteers are directly involved with visitors within the waiting area of the Kyle Ward Oncology Day Unit (Ailsa Campus, Ayr), offering light refreshments and a listening ear, in a safe and positive environment, where there is professional support available from NHS staff.
Responsibilities
* Enjoy interacting with people.
* Are supportive, non-judgemental and accepting of others.
* Provide warmth, sensitivity and a willingness to listen.
* Display patience and understanding.
* Are caring, empathetic, and have a sensitive approach.
* Understand the importance of confidentiality and providing a regular commitment.
* Contribute to the valuable services provided by Ayrshire Cancer Support.
What we ask volunteers to do
* Undertake training relevant to the role – which includes shadowing a Hospital Waiting Area Support Volunteer.
* Adhere to the policies and procedures of ACS.
* Offer a warm welcome in the clinical waiting area.
* Put visitors and patients at ease, providing a listening ear with an understanding manner.
* Offer and prepare light refreshments (tea/coffee/water/juice).
* Be familiar with the services offered by ACS.
Our Hospital Support Waiting Area Volunteers offer emotional support, but must not offer advice or medical opinion on a patient\'s treatment. Our Volunteers are in place to complement the work of staff and are not used to replace roles normally undertaken by employees. Associated Travel Expenses will be reimbursed.
Availability
* Mon
* Tue
* Wed
* Thu
* Fri
* Sat
* Sun
* Morning
* Afternoon
* Evening
Volunteers (aged 18-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity. Find out more.
If you are interested in this role or would like to discuss the opportunity, please contact volunteering@ayrshirecs.org or call 01563 538008.
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