Join our clients' finance team in a hands-on collections role, where you'll play a key part in managing customer accounts, resolving queries, and supporting thepany’s cashflow and credit control processes.
Your NewpanyJoin a thriving, fast-paced organisation based in Sheffield that’s currently experiencing an exciting phase of growth. Renowned for its supportive culture and strongmitment to employee development, thispany offers a fantastic working environment and genuine opportunities for progression.This is an entry-level opportunity ideal for a recent graduate or someone eager to begin a career in collections. The role offers hands-on experience, training, and a supportive environment to develop core skills in credit control, customer engagement, and financial operations.
Your New Role
You’ll play a key role in managing high-volume accounts and driving efficient debt recovery processes.
This role is perfect for someone who enjoys problem-solving, thrives in a target-driven environment, and takes pride in delivering excellent customer service.
1. Monitor and manage assigned accounts, identifying overdue payments and prioritising follow-ups.
2. Investigate and resolve billing discrepancies, working closely with internal teams to ensure accuracy.
3. Maintain up-to-date and accurate account records, identifying and correcting iplete or incorrect payments.
What You’ll Need to Succeed:
4. Excellentmunication skills – confident on the phone and clear in written correspondence
5. Strong negotiation skills and the ability to handle challenging conversations
6. High attention to detail and strong organisational skills
What You’ll Get in Return:
7. £25,000 with progression opportunities
8. Hybrid working | Sheffield-based
9. 25 days holiday + bank holidays
10. Private medical insurance
11. A collaborative, inclusive, and supportive team culture
12. Clear career development opportunities in a growing business
13. A modern, vibrant office environment