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It support technician

Swindon
The CFO Centre UK
It support technician
Posted: 8 August
Offer description

Are you a tech-savvy problem solver with a passion for delivering exceptional support? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to hear from you.

At the CFO Centre, we’re redefining the way ambitious businesses access world-class finance expertise. Behind the scenes, our IT team plays a critical role in enabling our people to do their best work—securely, efficiently, and seamlessly.

We’re looking for a proactive IT Support Technician to be the go-to person for all things tech. From setting up new hardware to troubleshooting issues and safeguarding our systems, you’ll be at the heart of our IT operations.

What you’ll be doing:
* Be the first point of contact for IT support—resolving issues with confidence and care.
* Provide hands-on technical support across hardware, software, and networks.
* Commission and decommission laptops, peripherals, and other devices.
* Manage user onboarding and offboarding, ensuring smooth transitions.
* Maintain accurate records of IT assets and user accounts.
* Investigate and escalate potential cybersecurity incidents.
* Support remote teams and locations when needed.
* Champion compliance with IT policies and data protection standards.
What you’ll bring:
* Experience in first-line IT support or a similar technical role.
* Solid knowledge of Windows OS, Microsoft 365, and basic networking.
* A keen eye for cybersecurity and incident response.
* Strong communication skills and a customer-first mindset.
* Ability to juggle multiple tasks and stay organised under pressure.
* Familiarity with IT asset management and user account administration.
Why join us?

At the CFO Centre, we’re more than just finance experts—we’re a team of driven professionals who believe in making a real impact. You’ll be part of a collaborative, forward-thinking environment where your contributions truly matter.

Benefits

- Competitive Salary
- 25 Days Annual Leave, including Christmas shut down
- Hybrid working – 2 days working from home, 3 days in our office in Swindon
- Pension Contributions
- Cycle to Work Scheme
- Free on-site parking

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