Business Support Officer
Adult Social Care - Hospital Discharge Team
Location: Kettering General Hospital (with limited time at Haylock House, Kettering)
Contract: Temporary basis, 3 months duration.
Hours: Monday-Thursday: 8:30am-4:30pm and Friday: 8:30am-4:00pm (Some flexibility may be considered; however, daily on‑site presence is essential)
Working pattern: Office‑based.
Rate of Pay: £14.35 per hour PAYE
Opus People Solutions are recruiting on behalf of our Client, North Northamptonshire Council, for a Business Support Officer on a temporary basis.
You will provide short‑term cover within the Adult Social Care Hospital Discharge Team based at Kettering General Hospital. This role will play an important part in supporting the smooth coordination of hospital discharge activity and associated administrative processes.
The post holder will work in a shared office environment and will need to demonstrate flexibility, attention to detail, and the ability to manage complex administrative tasks within a fast‑paced setting.
Key Responsibilities
* Providing comprehensive administrative support to the Hospital Discharge and Assessment Teams
* Coordinating and updating referrals to multiple services
* Accurately updating and maintaining data in a timely manner
* Supporting the assessment team with a wide range of administrative duties
* Using systems including Eclipse, Searchlight, Microsoft Excel, Outlook, and MS Teams on a daily basis
* Assisting with practical tasks, including sorting and organising property and materials within the building
Skills & Experience
* Previous experience in an administrative or business support role
* Previous experience of working within a large organisation or local authority is advantageous
* Strong attention to detail and ability to manage complex information
* Confidence using IT systems, particularly Eclipse, Searchlight, Excel, Outlook, and MS Teams (or similar systems)
* Ability to work effectively in a shared office environment
* Excellent written and verbal communication skills
* Flexible and proactive approach to workGood organisational and communication skills
Location Access
The office is accessed via two double flights of stairs with no lift.
Although based within an NHS hospital building, council staff do not have access to on‑site parking. Staff typically park in nearby residential areas (free of charge) and walk up to 10 minutes onto the hospital site, including an incline.
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