£23500 - £25000 per annum + government pension, free parking + moreBristol
IT Support Technician
IT Support Technician – Newport (on-site) – £24,000-£26,000
I am seeking a IT Support Technician to join a educational business with in South Bristol. The successful IT Support Technician will provide 1st Line Support either face-to-face, email or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. You will provide support to bespoke software and hardware products as well as the Microsoft Office family of products. You will be expected to ensure you know how to operate the software and hardware and how it is used throughout the business.
Benefits for the IT Support Technician
1. 25 days holiday + bank holidays rising rising with service
2. Cycle to work scheme
3. Government pension
4. + more
As the successful IT Support Technician, you will have knowledge of some of the following:
5. IT Support experience
6. Windows 10 support and troubleshooting
7. supporting Office365
8. hardware troubleshooting and repair
9. telephony support
10. Active Directory