We are seeking a highly skilled and experienced Senior IT Field Technician to join our client. As a Senior IT Field Technician, you will be responsible for providing technical support and assistance to clients in the field. The ideal candidate will have a valid license and their own vehicle, as this position requires frequent travel to various client locations. Key Responsibilities : - Install, configure, and maintain computer systems and networks for clients - Troubleshoot and resolve hardware, software, and network issues in a timely manner - Provide on-site support and training to clients - Collaborate with the IT team to develop and implement solutions for clients - Maintain accurate records of all support activities and documentation - Keep up-to-date with industry trends and advancements in technology - Travel to client locations as needed to provide support and deliver services - Communicate effectively with clients to understand their needs and provide appropriate solutions - Work independently and manage time effectively to meet deadlines and prioritize tasks - Train and mentor junior technicians as needed Requirements : - Minimum of 5 years experience as an IT Field Technician - Excellent technical skills and knowledge of computer systems, networking, and troubleshooting - Strong customer service and communication skills - Ability to work well under pressure and in a fast-paced environment - Team player with excellent problem-solving skills - C yber essentials and GDPR security standards (mandatory) - Office 365 Cloud (Email, SharePoint, Teams, OneDrive) (mandatory) - Network Infrastructure maintenance and installations (Routers, Switches, AP’s, DHCP, DNS, TCP/IP, Firewalls, VLAN’s) - Windows server 2016, 2019, 2022 ( Group Policies, Security Policies etc) What’s in it for you - - Salary: £ 25 ,000 - £45 ,000 per year depending on experience - 40 days paid holiday annually - Partnerships scheme where you will receive a share in the profit of the business. - Expense card for business travel