Product Owner
Hybrid - Exeter Or Reading / WFH (Hybrid Contract)
We are experiencing exciting growth through organic product development, M&A, and internationalisation, which is expanding our Product team to be a key part of this growth.
We seek a passionate Product Owner who is enthusiastic about the online client experience, eager to understand client needs and problems, and skilled in innovative solutions. You will drive our strategy to surpass client expectations and become a market leader. You will influence the product roadmap, supported by the Senior Product Owner, Product Manager, and our UX/UI team. The successful candidate will collaborate with our community of Group-wide Product colleagues to share best practices and foster ongoing knowledge and development.
The role:
* Learn and understand evolving client expectations, legislative requirements, technology, and product trends.
* Define goals and outcomes for development projects aligned with priorities set by your Senior Product Owner and Product Lead.
* Engage with key stakeholders, including clients, internal teams, and developers, to ensure clear understanding of goals.
* Suggest operational improvements based on feedback and insights.
* Create customer journey maps, acting as the primary contact between stakeholders and teams.
* Develop comprehensive backlogs with MVP delivery plans, considering risks.
* Collaborate with business, engineering, and technical architecture teams to define solutions.
* Manage scope, budget, and timelines, prioritizing according to stakeholder needs.
* Oversee product and sprint backlogs, prioritizing based on strategy and business objectives.
* Supervise development sprint cycles and evaluate progress.
* Conduct Retrospectives, Reviews, and Sprint Planning with Agile Coaches' support.
* Secure senior management approval for recommendations and address concerns.
* Serve as Subject Matter Expert and advocate for your product/area within the business.
* Ensure the product is fit for purpose, scalable, and capable of 24/7 global operation.
* Produce and present analytics on product KPIs.
* Communicate clearly through briefs, functional documentation, and collaboration with development teams.
What we are looking for:
* At least 2 years of experience working in a Scrum team within a technology company.
* Knowledge of Agile and Waterfall methodologies.
* Understanding of UX/UI principles.
* Client-focused mindset.
* Ability to prioritize and take ownership.
* Experience in Requirements Definition and User Stories.
* Stakeholder management skills.
* Positive attitude and team spirit.
About Us
At Citation, we offer unique opportunities for growth, success, and development for our colleagues and clients. Celebrating 30 years of excellence, we focus on growth, investment, and service quality.
We are one of the UK’s largest providers of Health & Safety, HR, Employment Law, and ISO services. Our strength lies in our people—bringing personality and professionalism to work.
With consistent double-digit growth, this is an excellent opportunity to join a dynamic, fast-moving business that values vision, determination, agility, and relationship-building.
Our success is built on actions, empowerment, and innovation, not bureaucracy. We are passionate leaders committed to our work—and we want you to share in that passion.
This is a fantastic time to join Citation. With over 110,000 clients and multiple acquisitions, our growth ambitions are limitless.
#J-18808-Ljbffr