Job Title: Front of House Manager | Location: York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to join our team and continue our journey to nourish both body and soul.
Role Overview
As a Front of House Manager, you will be a passionate leader dedicated to creating a welcoming environment for our guests and team. You will support and develop your team, drive restaurant performance, and ensure excellent results.
Key Responsibilities
* Support and develop your team through coaching and training
* Manage shift planning and ensure appropriate staffing levels
* Oversee labour management and understand financial performance
* Celebrate team successes and recognize individual needs
Ideal Candidate
* Passionate about team support, training, and maintaining high standards
* Experienced in shift management and team coaching
* Skilled in labour management and financial understanding of restaurant operations
* Enthusiastic about recognizing and celebrating team achievements
Benefits
* Weekly pay and tips
* Access up to 30% of earnings before payday with Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support your side hustle
* Free shift meals and 50% discount outside of work
* Industry-leading family-friendly policies
* Early access to new menus
* Wagamama parties and VIP events
* Recognition as a nationwide Wagamama legend
* Pension, holiday, training, cycle to work, discounts, gym memberships, and long service awards
Additional Information
Wagamama is proudly part of the Disability Confident scheme. As this role is airport-based, successful applicants will need to apply for an airport pass (paid for by Wagamama), provide 5 years of continuous references, and complete a DBS check. If unable to obtain a pass, alternative vacancies in nearby non-airport locations will be considered.
*Tips are 100% allocated to our teams. Tips vary by restaurant and are at guests' discretion. They are not considered wages and are not guaranteed.
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