Company Description
Job Description
You will support the seamless running of our Restaurant and Bar, by providing a highly efficient and effective service. You will be responsible for ensuring the quality, consistency and delivery of all beverages whilst delivering an Engaging, Dynamic Guest Experience.
MAIN RESPONSIBILITIES
1. Welcoming the guests to our new F&B outlets & providing efficient, friendly, and professional service
2. Breakfast Buffet Setup and Replenishment.
3. Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
4. Communicating proficiently in English (spoken and written) with guests
5. Preparing and serving a wide range of drinks and coffees
6. Good knowledge of our products
7. Take responsibility for your designated section and station
8. Ensuring that the F&B area remains well stocked at all times
9. Receiving and processing customers’ payments
10. Maintaining hygienic food service techniques during service
11. Cleaning and sanitizing tables
12. Taking a positive problem-solving approach to guest problems and concerns
13. Actively selling and promoting hotel facilities and services
NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.
A bit about you:
Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
Qualifications
To be successful in this role we ask that you have:
14. Previous experience as within hotels or service-based industry is required.
15. Sense of urgency.
16. Yes, yes, yes mentality.
17. Can do attitude.
18. Have a genuine passion for food and beverage.
19. Ability to focus attention on guest needs, remaining calm and courteous at all times
20. Strong interpersonal and problem solving abilities
21. Ability to work well under pressure in a fast paced environment
22. Ability to work cohesively and collaboratively as part of a team
Additional Information
PERKS FOR YOU
23. £13.88 per hour plus service charge
24. Employee benefit card offering discounted rates at Accor worldwide
25. Free and delicious meal breaks on duty
26. Complimentary stays in UK and North Ireland
27. Friends & Family discounts
28. 30% food discounts in our restaurants
29. Pension Scheme
30. Staff Uniforms Provided
31. Learning programs through our Academies
32. Opportunity to develop your talent and grow within your property and across the world!
33. Ability to make a difference through our Corporate Social Responsibility activities
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration