Fresh People are currently recruiting for a Technical Assistant on behalf of a well-established business operating within the UK fresh produce supply chain, based in Borough Green, Kent.
This is an excellent opportunity for someone with experience in technical administration, compliance, specifications or quality support within food or fresh produce, looking to develop their career within a fast-paced and collaborative supply chain environment.
Working closely with the Technical Director, the successful candidate will play an important role supporting supplier compliance, retailer technical platforms and customer quality processes, ensuring documentation and technical standards are maintained across the business.
The Role
* The Technical Assistant will support the day-to-day coordination of supplier compliance, retailer platform management and technical administration activities.
* You will act as a key link between suppliers, packhouses, customers and internal teams, helping ensure product compliance and smooth technical operations across the supply chain.
Key Responsibilities
* Manage supplier due diligence documentation across customer requirements
* Monitor ethical compliance and labour standards across suppliers and packhouse operations
* Track SEDEX compliance, follow up non-conformances and maintain accurate ethical records
* Support packhouses during customer visits and audits where required
* Coordinate and send supplier ethical and due diligence documentation requests
* Maintain supplier and product information across retailer technical platforms
* Manage FEX derogations, specifications and supplier links
* Ensure all technical documentation is current and aligned with retailer requirements
* Respond to customer rejections and investigate product quality complaints
* Conduct root cause analysis and prepare structured responses
* Monitor trends and ensure corrective actions are implemented with suppliers
* Support fruit allocation planning where required
* Liaise with Commercial and Operations teams to help balance supply and demand
* Monitor performance metrics and provide updates to the Technical Director
* Assist with training coordination and continuous improvement initiatives
* Issue QC reports to suppliers where required
Skills & Experience Required
* Experience within fresh produce, food manufacturing or food supply chain environments
* Experience supporting technical, quality or compliance teams
* Knowledge of SEDEX, supplier due diligence or ethical compliance processes desirable
* Familiarity with retailer technical platforms and specifications systems advantageous
* Strong attention to detail and organisational skills
* Excellent communication skills with the ability to liaise with suppliers and internal teams
* Competent in Microsoft Office systems
What We Are Looking For
* A proactive and organised individual
* Someone comfortable managing multiple technical administration tasks
* An individual keen to develop their career within fresh produce technical or compliance functions
If this role is of interest then reach out today to discuss the details
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