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Receptionist

Alderley Edge
Bupa Dental Care
Receptionist
Posted: 12 August
Offer description

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Are you an experienced receptionist?
Do you thrive in a fast-paced healthcare setting? Alderley Edge NHS Practice is looking for a confident and organised Receptionist to be the face of our practice! If you love delivering outstanding customer service while managing a busy reception, we’d love to hear from you.

Why Join Us?

Convenient Location – Situated in the heart of Alderley Edge, easily accessible by public transport!
Great Nearby Amenities – Cafés, restaurants, and shops within walking distance—perfect for your lunch breaks or after-work downtime.
Green Spaces – Enjoy fresh air and a scenic break in the nearby parks.

Parking Facilities:
Limited on-site parking available.
Nearby street parking & public car parks for your convenience.

Take the Next Step in Your Career!
At Alderley Edge NHS Practice, we value your leadership skills and dedication to providing a seamless patient experience. Join our supportive and dynamic team today!

Apply now and make a difference in our healthcare community!

Here at our practice, people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered, and benefit from working collaboratively with talented experts.

Receptionist role and responsibilities

* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for our patients provided by our clinicians
* Confidently promoting and upselling Bupa Dental Care products and services including Plan options, Finance, and Insurance claims
* Providing excellent customer service face-to-face, over the phone, and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information while maintaining patient confidentiality

Your skills and experience

* Ability to stay positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face-to-face, via telephone, and email
* Proficient with Microsoft Word and Outlook, with strong organizational skills
* Experience promoting company products and services
* Preferred Dentally experience

Your salary and benefits

We make life better for millions. That includes yours. Here are some benefits when you join Bupa Dental Care:

* Competitive pay rates with opportunities for increase through training and development
* Access to MyHealthcare for support, advice, and treatment, including a MyHealthcare Allowance of approximately £350 annually
* My Bupa Extras – discounts at retailers and tools to support financial wellbeing
* Discounts at gyms and fitness facilities across the UK, including online providers
* Support for mental health via Employee Assistance Programme, Family Mental HealthLine, and Personal Energy wellbeing programme
* Discounted dental insurance for immediate family members
* Additional benefits such as Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Menopause Plan
* Wagestream – access your income before payday when needed
* Career pathways and ongoing support with Bupa Dental Care
* And many more benefits – just ask!

Position Details

Position: Receptionist
Location: Alderley Edge NHS Practice
Manager: Amie Garlick, Practice Manager

Working Hours

40 hours per week:
Monday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM

Why Join Us?

Convenient Location – Situated in the heart of Alderley Edge, easily accessible by public transport!
Great Nearby Amenities – Cafés, restaurants, and shops within walking distance—perfect for your lunch breaks or after-work downtime.
Green Spaces – Enjoy fresh air and scenic parks nearby.

Parking Facilities:
Limited on-site parking available.
Nearby street parking & public car parks for your convenience.

Take the Next Step in Your Career!
At Alderley Edge NHS Practice, we value your leadership skills and dedication to providing a seamless patient experience. Join our supportive and dynamic team today!

Apply now and make a difference in our healthcare community!

Our people are at the heart of everything we do because we care. We foster environments where staff feel empowered and work collaboratively with talented professionals.

Receptionist role and responsibilities

* Meeting and greeting patients, creating a positive first impression
* Booking and amending appointments, answering calls, updating records
* Coordinating care packages provided by clinicians
* Promoting and upselling Bupa Dental Care products and services including Plan options, Finance, and Insurance claims
* Providing excellent customer service face-to-face, over the phone, and via email
* Supporting the Practice Manager and clinical team to ensure smooth practice operations
* Handling payments
* Maintaining patient confidentiality when accessing sensitive information

Your skills and experience

* Positive and professional attitude in a fast-paced environment
* Previous healthcare administration or receptionist experience
* Strong communication skills
* Proficiency in Microsoft Word and Outlook
* Experience promoting products and services
* Dentally experience (preferred)

Your salary and benefits

We offer competitive pay and benefits, including:

* Training and development opportunities
* Access to MyHealthcare support and allowances
* Retail and fitness discounts
* Support for mental health and wellbeing
* Discounted dental insurance
* Additional health benefits like Cycle to Work, free Flu vaccines, and eye tests
* Access to career development pathways
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